Welcome to our Resources Hub, where you can access and download a range of free guides, tools, and reference materials designed to support you in your role and assist the clients you work with.

Available resources include:

• Region-Specific Settlement Processes and Services Guides – comprehensive guides outlining settlement pathways, supports, and services available across employment regions throughout Australia.

• Service Pictographs – easy-to-follow visual guides that illustrate available services, how they operate, and how they collaborate to support clients.

• Helpful Forms and Templates – practical documents that can be downloaded, saved, and used in your day-to-day work.

• Useful Websites and Additional Resources – curated links and information to help you navigate services, referrals, and support options more effectively.

All resources have been developed to provide practical, accessible information that can be downloaded, retained, and referenced whenever needed.

Please note: All resources available on this page are provided free of charge and can be downloaded by clicking on the download button in each tab.