Inclusive Employment Australia Services

The services provided by IEA providers consist of one or a combination of the below:

• Pre-Employment Support Services comprising of either:

  • Intensive Services – for participants who can actively engage in a full range of services, supports and activities that will help them to prepare for and find work.

    The Intensive Services have 2 phases:

    • Work Preparation phase for participants who need to address vocational and non-vocational barriers to build their work readiness; and

    • Job Search phase for participants who are closer to gaining employment.

• Flexible Services - for participants engaged in work and/or activities or who are otherwise not able to participate in the intensive service due to their personal or family circumstances.

• In-Employment Support Services comprising of either:

  • Post Placement Support - for Participants who have started employment (including Apprenticeships and Traineeships) or self-employment and are progressing towards an Employment Outcome.

  • Ongoing Support for:

    • Post Placement Support participants who require ongoing support to help them maintain their employment after a 26-week employment outcome has been achieved*; or

    • Participants who require assistance to maintain their existing ongoing job and who are eligible to receive ongoing support as an Ongoing Support (Work Assist) participant**

Providers must assist participants to build their work capacity and actively look for work. Providers should focus on participant-led services that achieve greater social and economic inclusion for people with disability.

The services and supports must be tailored to the needs, capacity and personal circumstances of individual participants and promote meaningful engagement. For participants with participation requirements, providers must actively monitor and manage their participation, including, as necessary, applying the Targeted Compliance Framework.

* Being participants who are in employment, unsubsidised Self-Employment, or an Apprenticeship or a Traineeship

** A participant who is an eligible employee who enters IEA because they require Ongoing Support to maintain an ongoing job and are not in Post Placement Support.